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As the Director of Human Resources for the OLCC, I offer my sincere apology to any job applicant who did not hear from us after going through a recruitment process. It is our standard practice to send notification letters to all applicants who were not selected for a recruitment with OLCC. 

My experience with Executive Director Pharo is that he places a high value on customer service and responding to inquiries. In matters of recruitment, he consistently refers such questions to Human Resources. If "georg137" wishes to contact me, I am happy to look into the situation. Gail Parnell, 503-872-5000 

posted 2 years, 5 months ago
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The Oregon Liquor Control Commission was the first Oregon state agency to have a YouTube channel and a Twitter account.  Now we have a Blog, a Flickr page and are exploring more social media options. 

We started the pages as a way to reach a wide variety of stakeholders through diverse mediums.  We still enlist in traditional media like newspaper, radio and television.  Knowing that all people get their information differently, this is a way to reach as many folks as we can. 

Because most social media platforms are free, this is a great way to extend our network without exhausting our budget. 

Earlier in the year, our agency was soliciting feedback for a customer service survey.  By tweeting the link to our survey, we not only got a variety of comments from folks who follow us on Twitter, but those folks re-tweeted our link, which really diversified our feedback on the survey. 

YouTube has been a great tool for us.  By posting videos on the web, we are able to share them with other states electronically, eliminating the cost of reproduction.   

All in all, we have seen success in using social media.  We are looking forward to expanding our use and always looking for ways to improve our communication with constituents.

posted 3 years, 8 months ago
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